Privacy Policy
Effective date: October 28, 2026
This Privacy Policy describes how Nova Borrower Solutions (“Nova,” “we,” “us,” or “our”) collects, uses, and discloses information when you visit this website, contact us, or choose to use our services. Have qualified counsel review this policy for your actual operations and applicable laws before launch.
Information we collect
Depending on how you interact with us, we may collect contact information such as name, email address, telephone number, and information you include in a message; service-related information you voluntarily provide; SMS consent records; and limited technical information such as browser, device, and security logs.
How we use information
We use information to respond to inquiries, provide requested services, administer customer relationships, maintain records of consent, communicate about services where permitted, protect the website, prevent abuse, and comply with legal obligations.
Text messaging information
Providing a telephone number does not by itself enroll you in marketing text messages. SMS consent is separately requested and optional. If you opt in, message frequency varies and message and data rates may apply. Reply STOP to opt out and HELP for help. We do not sell or share SMS opt-in consent with third parties or affiliates for their own marketing. Service providers may process information on our behalf to deliver communications and operate the website.
When we share information
We may share information with service providers who help operate our business, when you direct us to share it, to protect rights and security, or when required by law. We do not sell personal information in exchange for money. Confirm this statement matches your actual data practices before publishing.
Cookies, analytics, and advertising
This starter version does not include Google Analytics or Google Ads conversion tags by default. If you add analytics, advertising pixels, session replay, chat vendors, or other tracking technologies, update this policy and implement any consent mechanisms required by applicable law and platform policies before enabling them.
Data security and retention
We use reasonable administrative and technical measures appropriate to the information we handle. No online transmission or storage method can be guaranteed completely secure. We retain information as needed for the purposes described here, legal obligations, dispute resolution, and recordkeeping.
Your choices and rights
You may contact us to request access, correction, or deletion of information where applicable law provides those rights. You can opt out of SMS at any time by replying STOP. We may need to retain certain records for legal, compliance, or security reasons.
Children
This website is intended for adults and is not directed to children under 13. Please do not submit children's personal information through this website.
Third-party websites
Links to StudentAid.gov or other third-party websites are provided for convenience. Their privacy practices are governed by their own policies.
Contact
Nova Borrower Solutions
2125 Biscayne Blvd, Ste 204, Miami, FL 33137, USA
admin@novaborrowersolutions.com
(855) 828-7126
Changes
We may update this policy from time to time. The effective date above will be updated when changes are made.